Automobile · Auto Parts
O'Reilly Auto Parts
4001 Lakeview Pkwy, Rowlett, Texas, 75088
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Updated: 19 May 2026
Authenticity Score: 74/100
About
O'Reilly Auto Parts in Rowlett is generally well-liked for its helpful staff and good inventory. Many customers appreciate the willingness of the team to assist with small repairs and provide advice. However, there are some reports of inconsistent customer service and occasional rudeness, so it's a shop where the experience can depend on the staff member.
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We analyze 74 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
75/100
Transparency
70/100
Pro Tip
Ask for Randy or Jojo if you want the most helpful service.
Helpful staff
Good inventory
Pros & Cons
✓ What Works Well
- Helpful and knowledgeable staff
- Good inventory
- Willing to assist with small repairs
✗ Areas to Improve
- Inconsistent customer service
- Occasional rudeness
- Some staff lack experience
Frequently Asked Questions
- Do you have this part in stock?
- Can you help me install this?
- Are you open on Sundays?
User Feedback
Great for last-minute parts
Staff is usually helpful
Be careful with some staff
Quick Info
- Category Automobile
- City Rowlett
- State Texas
- Postcode 75088
- Country United States
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