Automobile · Auto Parts

O'Reilly Auto Parts

750 S Lafayette St, Shelby, North Carolina, 28150

Google Maps Updated: 19 May 2026
Authenticity Score: 79/100
About

O'Reilly Auto Parts in Shelby is generally well-regarded for its knowledgeable and helpful staff. Many customers appreciate the friendly service and the willingness of employees to go above and beyond. However, there are some complaints about management, inventory accuracy, and occasional unprofessionalism. It's a solid choice for auto parts, but experiences can vary depending on who is working.

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We analyze 74 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 80/100
Transparency 75/100
Pro Tip

If you need help with installation, ask if they can assist; many employees are happy to help.

Helpful staff
Good inventory
Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable
  • Friendly staff
  • Good inventory

✗ Areas to Improve

  • Management issues
  • Inventory accuracy
  • Occasional unprofessionalism
Frequently Asked Questions
  • Do you have this part?
  • Can you help me install this?
  • Are your prices fair?
User Feedback

Great service

Helpful staff

Hit-or-miss