Automobile · Auto Parts Store

O'Reilly Auto Parts

3880 Ruckriegel Pkwy, Louisville, Kentucky, 40299

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

This O'Reilly location is a neighborhood favorite for its helpful and friendly staff. Customers frequently mention that employees go out of their way to assist with minor installations like batteries and headlights, which is a huge plus. While there are occasional complaints about incorrect parts or busy wait times, the general consensus is that the team is knowledgeable and proactive. It's a reliable spot for DIYers who need a bit of guidance.

Our Review Process
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Highest rating
15
Lowest rating

We analyze 72 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 80/100
Pro Tip

Check the part number yourself before leaving the counter to ensure it matches your vehicle's specific application.

Free battery testing
Helpful staff
Pros & Cons

✓ What Works Well

  • Helpful staff for minor installations
  • Knowledgeable team
  • Good inventory availability

✗ Areas to Improve

  • Occasional incorrect part issues
  • Wait times during peak hours
  • Inconsistent installation policies
Frequently Asked Questions
  • Do they install batteries for free?
  • Can they check my check engine light?
  • Do they have this part in stock?
User Feedback

They saved me a trip to the mechanic.

Staff is always ready to help with a smile.

Great place for quick auto needs.