Automobile · Auto Parts
O'Reilly Auto Parts
1417 S Hastings Way, Eau Claire, Wisconsin, 54701
Google Maps
Updated: 19 May 2026
Authenticity Score: 76/100
About
O'Reilly Auto Parts on Hastings Way receives mixed reviews. While many customers praise the helpfulness of specific employees like Jeremy and Cassie, others report poor customer service, rude behavior, and issues with part quality. It is a convenient location, but the experience can vary greatly depending on who is working.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating
We analyze 70 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
70/100
Transparency
65/100
Pro Tip
Check your parts before leaving the store to ensure they are correct and in good condition.
Tool rental program
Variable staff helpfulness
Pros & Cons
✓ What Works Well
- Helpful staff
- Free battery testing
- Convenient location
✗ Areas to Improve
- Rude customer service
- Inconsistent knowledge
- Issues with part quality
Frequently Asked Questions
- Do you recycle oil?
- Can you test my battery?
- Why is the service so slow?
User Feedback
Jeremy is great
Staff can be dismissive
Good for specialty tools
Quick Info
- Category Automobile
- City Eau Claire
- State Wisconsin
- Postcode 54701
- Country United States
More Automobile
