Orthopedics Langhorne
1203 Langhorne Newtown Rd, Suite 120, Langhorne, Pennsylvania, 19047
Patients generally hold the surgeons at Orthopedics Langhorne in high regard, frequently citing successful surgeries and quick recoveries. Dr. Gokcen and Dr. Dhanaraj are standouts for their bedside manner and surgical skill. However, the office administration and front desk staff are a frequent source of frustration, with many patients reporting long wait times, difficulty scheduling, and poor communication. While the medical care is top-notch, the administrative experience can be a hurdle.
We analyze 75 public reviews for Orthopedics Langhorne using our data models and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office, try calling early in the morning or using the patient portal for non-urgent requests.
✓ What Works Well
- Highly skilled and compassionate surgeons
- Excellent surgical outcomes
- Clear post-op communication from doctors
✗ Areas to Improve
- Difficult and unresponsive front desk staff
- Long wait times for appointments
- Inconsistent administrative communication
- Are you accepting new patients?
- How long is the wait for surgery?
- Do you offer physical therapy on-site?
Dr. Gokcen is a miracle worker.
The doctors are great, but the office staff needs training.
I felt like a business transaction at the front desk.
- Category Health & Medical
- Neighborhood Langhorne
- City Langhorne
- State Pennsylvania
- Postcode 19047
- Country United States
