Food & Beverage · Bakery & Cafe

Panera Bread

980 W 78th St, Richfield, Minnesota, 55423

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Customers are split on this spot. Many love the fresh bread and healthy options, finding it a great place to work or grab a quick bite. However, a significant number of reviews highlight inconsistent service, incorrect orders, and cleanliness issues. Some feel the portions are shrinking while prices climb, leading to frustration. When the team is on, it is spot on, but off-days are frequent.

Our Review Process
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Most Relevant
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Newest
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Highest rating
20
Lowest rating

We analyze 72 public reviews for Panera Bread using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 72/100
Value for Money 65/100
Pro Tip

Use the mobile app for ordering to avoid kiosk issues, but double-check your bag before leaving.

Mobile Ordering Available
Kiosk-Only Ordering
Pros & Cons

✓ What Works Well

  • Fresh bread and pastries
  • Good for remote work
  • Healthy menu options

✗ Areas to Improve

  • Inconsistent order accuracy
  • Cleanliness concerns
  • Slow service during rushes
Frequently Asked Questions
  • Is the Unlimited Sip Club worth it?
  • Are the kiosks reliable?
  • Do they offer outdoor seating?
User Feedback

Staff can be hit or miss

Portions feel small for the price

Great spot for a quick lunch