Pep Boys Auto Service & Tires
4125 US-78, Lilburn, Georgia, 30047
This Pep Boys location is generally seen as a reliable spot for routine maintenance and tires. Customers often praise the staff for being professional and knowledgeable, with specific mentions of Jamal, Tiffany, and Jonathan. While there are some complaints about wait times and occasional pricing issues, the majority of customers feel they receive good value and honest service. It is a solid option for those looking for a full-service shop.
We analyze 75 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
They are often willing to work with you on scheduling if you have an emergency.
✓ What Works Well
- Professional and knowledgeable staff
- Good value for routine maintenance
- Helpful with emergency repairs
✗ Areas to Improve
- Occasional long wait times
- Some concerns about pricing transparency
- Inconsistent service speed
- Do they offer military discounts?
- How long does a brake job take?
- Are they honest about necessary repairs?
Great service and fair prices.
The staff is very friendly and helpful.
Be prepared for potential wait times.
- Category Automobile
- Neighborhood Lilburn
- City Lilburn
- State Georgia
- Postcode 30047
- Country United States
