Pep Boys Auto Service & Tires
5020 South Blvd, Charlotte, North Carolina, 28217
Pep Boys on South Boulevard has a very mixed reputation. While some customers have had great experiences with specific staff members like Jalen, many others report long wait times, rude service, and aggressive upselling. There are serious allegations of poor workmanship and overcharging. It's a location where your experience can vary wildly depending on who you deal with.
We analyze 80 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
Ask for Jalen if you visit; he is frequently mentioned as the most helpful staff member.
✓ What Works Well
- Some helpful staff
- Convenient location
- Fast tire service
✗ Areas to Improve
- Long wait times
- Aggressive upselling
- Inconsistent customer service
- Do they do state inspections?
- Are they open on weekends?
- Do they offer price matching?
Jalen was very helpful.
They tried to scam me.
Wait times are a joke.
- Category Automobile
- Neighborhood South End
- City Charlotte
- State North Carolina
- Postcode 28217
- Country United States
