Pep Boys Auto Service & Tires
139-29 Hillside Ave., New York, New York, 11435
This Pep Boys location has a very mixed reputation. While some customers have had great experiences with specific staff members like Steve, many others report long wait times, poor communication, and unprofessional behavior. There are also serious allegations of unnecessary repairs and poor quality control. It's a shop where your experience can be highly dependent on who is working, so proceed with caution.
We analyze 76 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
If you have an appointment, confirm it the day before and be prepared for potential delays.
✓ What Works Well
- Some helpful staff
- Convenient location
- Wide range of services
✗ Areas to Improve
- Long wait times
- Unprofessional behavior
- Inconsistent quality
- Do you honor appointments?
- How long for an oil change?
- Do you stand behind your work?
Steve is great.
Worst experience ever.
Hit or miss.
- Category Automobile
- Neighborhood Jamaica
- City New York
- State New York
- Postcode 11435
- Country United States
