Food & Beverage · Pizza
Pizza Hut
1394 Armory Dr, Franklin, Virginia, 23851
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Updated: 18 May 2026
Authenticity Score: 81/100
About
Pizza Hut in Franklin is frequently criticized for long wait times, poor service, and inconsistent food quality. Many reviewers mention issues with order accuracy and cleanliness. While some customers have had positive experiences, the overall sentiment is quite negative, with many suggesting that management needs to address these recurring problems.
Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating
We analyze 74 public reviews for Pizza Hut using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
50/100
Value for Money
50/100
Pro Tip
If you're in a rush, consider ordering ahead or choosing another pizza option in the area.
Takeout focused
Drive-thru available
Pros & Cons
✓ What Works Well
- Good pizza (when done right)
- Friendly staff (occasionally)
✗ Areas to Improve
- Long wait times
- Incorrect orders
- Poor service
Frequently Asked Questions
- Why is the service so slow?
- Is the food fresh?
- Can they get an order right?
User Feedback
Inconsistent quality
Staff attitude varies
Avoid if possible
Quick Info
- Category Food & Beverage
- City Franklin
- State Virginia
- Postcode 23851
- Country United States
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