Platinum Auto Body Inc
45706 Elmwood Ct, #120, Sterling, Virginia, 20166
Platinum Auto Body Inc receives mixed reviews. Many customers are thrilled with the speed, quality, and friendly service, often highlighting specific staff members like Glenn and Richie. However, there is a significant group of dissatisfied customers who report long delays, poor communication, and issues with repair quality or parts. It seems to be a shop that can deliver excellent results but struggles with consistency and managing expectations.
We analyze 68 public reviews for Platinum Auto Body Inc using our data models and filter out spam to highlight only authentic feedback.
Ask for regular status updates and confirm the parts source before starting the repair.
✓ What Works Well
- Fast turnaround for some repairs
- Friendly and helpful staff
- Good quality paint matching
✗ Areas to Improve
- Long delays for some customers
- Communication issues
- Inconsistent repair quality
- Do they work with all insurance companies?
- Why are there delays in getting parts?
- Is the lifetime guarantee reliable?
Richie was great to work with, very professional.
My car looks brand new, but the wait was longer than expected.
Communication could be much better during the repair process.
- Category Automobile
- Neighborhood Sterling
- City Sterling
- State Virginia
- Postcode 20166
- Country United States
