Precision Tune Auto Care
5280 N Roxboro St, Durham, North Carolina, 27712
Precision Tune Auto Care on N Roxboro St is a highly polarizing shop. Many customers praise the friendly, professional staff and the efficient service, often highlighting the manager, Chuck, for his helpfulness. However, there are numerous, serious complaints about poor communication, rude behavior, and allegations of dishonesty or overcharging. While some find it a reliable spot, the frequency of negative feedback regarding the repair process and customer service suggests a high level of inconsistency.
We analyze 76 public reviews for Precision Tune Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if you are quoted for expensive, non-routine repairs at this location.
✓ What Works Well
- Friendly and professional staff
- Fast service for some
- Good for routine maintenance
✗ Areas to Improve
- Poor communication and rude behavior
- Allegations of dishonesty and overcharging
- Inconsistent repair quality
- Are they honest about repairs?
- Do they take appointments?
- How long is the wait?
Chuck is very helpful.
They try to upsell unnecessary work.
Wait times can be very long.
- Category Automobile
- Neighborhood Durham
- City Durham
- State North Carolina
- Postcode 27712
- Country United States
