Automobile · General Auto Repair

Premier Automotive Service

6815 Hickman Rd, Urbandale, Iowa, 50322

Google Maps Updated: 18 May 2026
Authenticity Score: 89/100
About

Premier Automotive Service is highly regarded for its professional and transparent approach. Customers appreciate the clear explanations, loaner car availability, and the fact that they don't push unnecessary repairs. While there are a few isolated complaints about pricing and communication, most reviewers feel they get great bang for their buck and honest service. It's a solid choice for those tired of dealership service.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
16
Lowest rating

We analyze 72 public reviews for Premier Automotive Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 82/100
Transparency 80/100
Pro Tip

Ask for a visual inspection or photos of the issue before authorizing repairs.

Loaner Cars
Visual Estimates
Pros & Cons

✓ What Works Well

  • Transparent and honest service
  • Loaner cars available
  • Professional communication

✗ Areas to Improve

  • Some find pricing high
  • Occasional communication gaps
  • Diagnostic fees can be unexpected
Frequently Asked Questions
  • Do they provide loaner cars?
  • Are they cheaper than the dealership?
  • How do they handle warranty work?
User Feedback

They show you the problem visually.

They prioritize necessary repairs.

Staff is friendly and knowledgeable.