Personal Care · Nail Salon

Pretty Nails Salon & Spa LLC

4214 Charlestown Rd, Suite 5, New Albany, Indiana, 47150

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

This salon has a mix of very loyal customers and some who have had frustrating experiences. Many praise the friendly staff and the quality of their pedicures. However, there are significant concerns regarding sanitation, rushed services, and occasional rude behavior. It seems like a place where your experience can vary greatly depending on the technician you get.

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We analyze 75 public reviews for Pretty Nails Salon & Spa LLC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 60/100
Staff Behavior 65/100
Pro Tip

If you have sensitive skin, be sure to communicate this clearly before your service begins.

Atmosphere: Busy
Service: Mixed
Pros & Cons

✓ What Works Well

  • Friendly and accommodating staff
  • Good pedicure quality
  • Reasonable prices

✗ Areas to Improve

  • Sanitation concerns
  • Rushed services
  • Inconsistent quality
Frequently Asked Questions
  • Is the salon clean?
  • Do they take walk-ins?
  • Are they good with acrylics?
User Feedback

Some clients feel pampered.

Others report painful experiences.

Wait times can be long even with appointments.