Personal Care · Nail Salon

Pretty Nails Salon

525 Windsor Ave, Windsor, Connecticut, 06095

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Pretty Nails Salon has a loyal following, especially for Sue, who is frequently praised for her artistry and kindness. However, the salon faces significant criticism regarding wait times, even with appointments, and some customers feel the staff can be rude or dismissive. While many love the results, the inconsistency in service and cleanliness is a recurring pain point.

Our Review Process
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Highest rating
16
Lowest rating

We analyze 70 public reviews for Pretty Nails Salon using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 65/100
Staff Behavior 70/100
Pro Tip

Book specifically with Sue to ensure the best experience and avoid the general staff rush.

Appointment-based
Wide design variety
Pros & Cons

✓ What Works Well

  • Sue is highly talented and friendly
  • Good quality nail designs
  • Welcoming atmosphere for regulars

✗ Areas to Improve

  • Long wait times despite having appointments
  • Staff can be dismissive or rude
  • Concerns about salon cleanliness
Frequently Asked Questions
  • Do I really need an appointment?
  • Why is there a wait with an appointment?
  • Is the salon hygienic?
User Feedback

Sue is untouchable for designs.

Expect an hour delay even with an appointment.

Some techs are rough and demanding.