Health & Medical · Lab Services

Quest Diagnostics

21785 Filigree Ct, STE 204, Ashburn, Virginia, 20147

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

This lab location receives very mixed reviews. Some patients appreciate the efficiency and friendly staff, while many others report long wait times, rude front desk staff, and poor communication. There are also concerns about the quality of care and the professionalism of some staff members. It seems to be a place where the experience can be quite variable.

Our Review Process
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Highest rating
20
Lowest rating

We analyze 76 public reviews for Quest Diagnostics using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 40/100
Pro Tip

Book an appointment online to minimize your wait time.

Blood work
Drug screenings
Pros & Cons

✓ What Works Well

  • Fast for some services
  • Friendly staff (sometimes)
  • Clean facility

✗ Areas to Improve

  • Long wait times
  • Rude front desk staff
  • Poor communication
Frequently Asked Questions
  • How long is the wait?
  • Is the staff friendly?
  • Do they take walk-ins?
User Feedback

The staff was very helpful.

Waited hours for a simple test.

The front desk staff was very rude.