Quest Diagnostics
9707 Medical Center Dr, Suite 120, Rockville, Maryland, 20850
Quest Diagnostics in Rockville is a highly inconsistent experience. While some patients report quick and painless blood draws, many others complain about severe understaffing, long wait times, and unprofessional or rude staff. Administrative issues, such as lost orders and billing errors, are frequent points of frustration.
We analyze 79 public reviews for Quest Diagnostics using our data models and filter out spam to highlight only authentic feedback.
Always bring a printed copy of your lab orders to avoid issues if their system is down.
✓ What Works Well
- Quick and painless blood draws (when staff is good)
- Clean facility
- Online appointment scheduling
✗ Areas to Improve
- Severe understaffing
- Long wait times
- Unprofessional or rude staff
- Why is the wait time so long?
- Are you open for walk-ins?
- How do I get my results?
Great tech, but the office is a mess.
Billing errors and lost orders are common.
Staff is overwhelmed and often rude.
- Category Health & Medical
- Neighborhood Rockville
- City Rockville
- State Maryland
- Postcode 20850
- Country United States
