Quest Diagnostics
105 Stevens Ave, Ste 205, Mt Vernon, New York, 10550
Quest Diagnostics in Mt. Vernon has a very mixed reputation. While some patients have had quick and efficient experiences, many others report significant issues with rude staff, long wait times, and poor communication. The facility's reliance on automated kiosks and strict adherence to appointment policies often leads to frustration. It is a location where the experience can be highly unpredictable.
We analyze 75 public reviews for Quest Diagnostics using our data models and filter out spam to highlight only authentic feedback.
Always book an appointment online and arrive early, but be prepared for potential delays regardless.
✓ What Works Well
- Fast service when appointments are kept
- Clean facility
- Some staff members are very professional
✗ Areas to Improve
- Rude and unprofessional staff
- Long wait times
- Poor communication and organization
- Do they accept walk-ins?
- Is the kiosk easy to use?
- Are they efficient?
The staff can be very dismissive.
Scheduling online is recommended but not always reliable.
Some phlebotomists are excellent, others are not.
- Category Health & Medical
- City Mt Vernon
- State New York
- Postcode 10550
- Country United States
