Yost & Campbell
20 Brookdale Pl, Mt Vernon, New York, 10550
Yost & Campbell is a long-standing local company with a polarized reputation. Many long-term customers praise their technicians for being knowledgeable, polite, and thorough. Conversely, a significant number of recent reviews highlight aggressive sales tactics, high-pressure upselling, and poor communication regarding scheduling. While they are capable of high-quality work, customers should be wary of potential upselling and ensure they get multiple quotes.
We analyze 80 public reviews for Yost & Campbell using our data models and filter out spam to highlight only authentic feedback.
If you feel pressured by a technician to replace a unit, always ask for a second opinion before signing anything.
✓ What Works Well
- Knowledgeable, polite technicians
- Long-standing local reputation
- Thorough system inspections
✗ Areas to Improve
- Aggressive sales tactics
- High-pressure upselling
- Inconsistent scheduling/communication
- Is the maintenance plan worth it?
- Why is the quote so high?
- Do they offer second opinions?
The technician was a superstar.
They tried to sell me a new unit I didn't need.
Communication is very hit or miss.
- Category Home Services
- Neighborhood Mt Vernon
- City Mt Vernon
- State New York
- Postcode 10550
- Country United States
