Quest Diagnostics
30 Hatfield Ln, Goshen, New York, 10924
Quest Diagnostics in Goshen receives mixed reviews. Many patients appreciate the efficiency and professionalism of the phlebotomists when they have an appointment. However, there are frequent complaints about the administrative side, including issues with faxed orders, long wait times for walk-ins, and a difficult phone system. While the clinical care is often rated highly, the administrative hurdles can be a significant source of frustration.
We analyze 73 public reviews for Quest Diagnostics using our data models and filter out spam to highlight only authentic feedback.
Always make an appointment online to avoid long wait times and ensure your lab order is in the system.
✓ What Works Well
- Professional and skilled phlebotomists
- Efficient service with an appointment
- Clean and organized facility
✗ Areas to Improve
- Administrative issues with faxed orders
- Difficult phone system
- Long wait times for walk-ins
- Do I need an appointment?
- How do I check the status of my lab order?
- Are walk-ins accepted?
The phlebotomists are great at their jobs
The phone system is very frustrating
Appointments are highly recommended
- Category Health & Medical
- Neighborhood Goshen
- City Goshen
- State New York
- Postcode 10924
- Country United States
