Randazzo Heating & Cooling
23485 Industrial Park Dr, Farmington Hills, Michigan, 48335
Randazzo Heating & Cooling is a large, well-known company with a very mixed reputation. Many customers praise their quick response times and professional installation teams. However, there is a strong undercurrent of complaints regarding predatory pricing, aggressive upselling, and poor administrative follow-up. Some customers feel they are being taken advantage of, especially when it comes to expensive repairs or unnecessary equipment replacements.
We analyze 76 public reviews for Randazzo Heating & Cooling using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if you are told your furnace or AC needs a full replacement.
✓ What Works Well
- Fast response times for emergencies
- Professional and polite installation technicians
- Wide availability of parts and equipment
✗ Areas to Improve
- High pricing and aggressive upselling
- Poor administrative and paperwork management
- Inconsistent quality of repairs
- Why is the repair cost so much higher than other companies?
- How do I get my warranty paperwork submitted?
- Are they trying to scam me into a new furnace?
They fixed my issue quickly, but the price was highway robbery.
Great installers, but the office staff is a disaster.
They told me I needed a new unit, but another company fixed it for a fraction of the cost.
- Category Home Services
- City Farmington Hills
- State Michigan
- Postcode 48335
- Country United States
