Randazzo Heating & Cooling
Home Services · HVAC and Plumbing

Randazzo Heating & Cooling

23485 Industrial Park Dr, Farmington Hills, Michigan, 48335

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

Randazzo Heating & Cooling is a large, well-known company with a very mixed reputation. Many customers praise their quick response times and professional installation teams. However, there is a strong undercurrent of complaints regarding predatory pricing, aggressive upselling, and poor administrative follow-up. Some customers feel they are being taken advantage of, especially when it comes to expensive repairs or unnecessary equipment replacements.

Our Review Process
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Newest
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Highest rating
20
Lowest rating

We analyze 76 public reviews for Randazzo Heating & Cooling using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 60/100
Transparency 40/100
Pro Tip

Always get a second opinion if you are told your furnace or AC needs a full replacement.

Large-scale HVAC provider
24/7 emergency service
Pros & Cons

✓ What Works Well

  • Fast response times for emergencies
  • Professional and polite installation technicians
  • Wide availability of parts and equipment

✗ Areas to Improve

  • High pricing and aggressive upselling
  • Poor administrative and paperwork management
  • Inconsistent quality of repairs
Frequently Asked Questions
  • Why is the repair cost so much higher than other companies?
  • How do I get my warranty paperwork submitted?
  • Are they trying to scam me into a new furnace?
User Feedback

They fixed my issue quickly, but the price was highway robbery.

Great installers, but the office staff is a disaster.

They told me I needed a new unit, but another company fixed it for a fraction of the cost.