Roto-Rooter Plumbing & Water Cleanup
25882 Orchard Lake Rd, Suite 110, Farmington Hills, Michigan, 48336
Roto-Rooter in Farmington Hills has a very mixed reputation. Many customers are extremely happy with individual technicians who are professional, knowledgeable, and helpful during emergencies. However, there is a significant number of complaints regarding high pricing, aggressive upselling, and poor communication from the office. It seems to be a company that is great for emergency fixes but can be very expensive and frustrating to deal with administratively.
We analyze 77 public reviews for Roto-Rooter Plumbing & Water Cleanup using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed, written quote before any work begins and don't be afraid to ask for a breakdown of costs.
✓ What Works Well
- Fast response for emergency plumbing issues
- Many highly professional and skilled technicians
- Good availability for weekend/night calls
✗ Areas to Improve
- Very high pricing compared to local competitors
- Aggressive upselling of unnecessary services
- Inconsistent administrative communication
- Why is the pricing so much higher than other plumbers?
- Are they trying to upsell me on unnecessary work?
- How do I get a clear quote before work starts?
They saved me in an emergency, but the price was insane.
Great technician, but the office staff is a nightmare.
They tried to sell me a new sewer line when I didn't need one.
- Category Home Services
- City Farmington Hills
- State Michigan
- Postcode 48336
- Country United States
