Rankin Physical Therapy - Martinsburg
Health & Medical · Physical Therapy

Rankin Physical Therapy - Martinsburg

1008 Tavern Rd, Suite 200, Martinsburg, West Virginia, 25401

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

Patients generally have a very positive experience here, praising the knowledgeable and friendly therapists who really help with recovery. The atmosphere is often described as welcoming and professional. While most people are happy, there are some complaints about difficulty reaching the office by phone and occasional billing or scheduling frustrations. Overall, it's a highly recommended spot for physical therapy.

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We analyze 69 public reviews for Rankin Physical Therapy - Martinsburg using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 60/100
Pro Tip

If you have trouble reaching them by phone, try stopping by the office in person to schedule or resolve billing issues.

Therapist Quality: High
Scheduling: Can be difficult
Pros & Cons

✓ What Works Well

  • Knowledgeable and friendly therapists
  • Welcoming and professional atmosphere
  • Effective treatment plans

✗ Areas to Improve

  • Difficulty reaching office by phone
  • Occasional scheduling issues
  • Billing confusion
Frequently Asked Questions
  • How do I schedule an appointment?
  • Why can't I reach anyone by phone?
  • Do you accept my insurance?
User Feedback

The therapists are amazing and really care.

Scheduling can be a bit of a nightmare.

I feel so much better after my sessions.