Food & Beverage · Seafood Restaurant
Red Lobster
828 Eastern Bypass, RICHMOND MALL, Richmond, Kentucky, 40475
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Updated: 18 May 2026
Authenticity Score: 70/100
About
Red Lobster in Richmond is a mixed experience. Many diners praise the friendly service and delicious food, with some servers receiving high accolades. However, there are frequent complaints about long wait times, poor service, and inconsistent food quality. Some customers have reported issues with cleanliness and order accuracy, leading to a decline in overall satisfaction for some regulars.
Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating
We analyze 72 public reviews for Red Lobster using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
68/100
Value for Money
65/100
Pro Tip
Ask for your favorite server by name.
Seafood Specials
Family Friendly
Pros & Cons
✓ What Works Well
- Friendly service (when good)
- Delicious biscuits
- Good seafood options
✗ Areas to Improve
- Long wait times
- Inconsistent food quality
- Cleanliness concerns
Frequently Asked Questions
- Is it good for celebrations?
- Do they have takeout?
- Is the seafood fresh?
User Feedback
Great service
Food is hit or miss
Wait times can be long
Quick Info
- Category Food & Beverage
- City Richmond
- State Kentucky
- Postcode 40475
- Country United States
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