Redline Automotive
Automobile · General Auto Repair

Redline Automotive

1910 Terminal Dr, Richland, Washington, 99354

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Redline Automotive is a polarizing shop. Many customers swear by Josh, praising his honesty, detailed inspections, and fair pricing, often calling him the best mechanic in town. However, a significant number of reviewers report poor communication, rude service, and failed repairs that cost them extra money. It seems like a hit-or-miss experience depending on the specific vehicle and staff interaction.

Our Review Process
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Highest rating
16
Lowest rating

We analyze 73 public reviews for Redline Automotive using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 68/100
Pro Tip

Ask for a detailed diagnostic report with photos before approving any major work.

Pros & Cons

✓ What Works Well

  • Honest and transparent communication
  • Detailed vehicle inspections
  • Friendly and family-oriented atmosphere

✗ Areas to Improve

  • Inconsistent repair quality
  • Rude customer service interactions
  • High diagnostic fees for minimal results
Frequently Asked Questions
  • Do they work on European vehicles?
  • Is the diagnostic fee worth it?
  • Can I bring my own parts?
User Feedback

Josh is a stand-up guy who really knows his stuff.

The shop is clean and organized.

Avoid if you want a guaranteed fix on the first try.