Personal Care · Nail Salon

Regal Nails, Salon & Spa

1400 County Rd 64, Horseheads, New York, 14845

Google Maps Updated: 18 May 2026
Authenticity Score: 65/100
About

Regal Nails has a very polarized reputation. Some customers enjoy the friendly service and quality work from techs like Anna and Stephanie. However, there are numerous complaints about poor sanitation, rude staff, aggressive upselling, and inconsistent quality. It is a high-volume salon that seems to struggle with maintaining consistent standards, leading to many frustrated clients.

Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
20
Lowest rating

We analyze 79 public reviews for Regal Nails, Salon & Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 45/100
Staff Behavior 50/100
Pro Tip

Be cautious and check the cleanliness of the station before starting your service.

Pros & Cons

✓ What Works Well

  • Friendly service from some techs
  • Convenient location
  • Good for quick services

✗ Areas to Improve

  • Poor sanitation and cleanliness
  • Rude staff and aggressive upselling
  • Inconsistent quality
Frequently Asked Questions
  • Do you take walk-ins?
  • Are your tools sanitized?
  • Can you do complex designs?
User Feedback

Anna is amazing and very detailed.

Service felt rushed and messy.

Very hit or miss.