Ulta Beauty
Personal Care · Beauty Salon

Ulta Beauty

1520 Big Flats Road, County Road 64, Horseheads, New York, 14845

Google Maps Updated: 18 May 2026
Authenticity Score: 82/100
About

Ulta Beauty in Horseheads is a mixed bag. Many customers love the helpful staff and the wide variety of products, often praising specific employees for their makeup and skincare advice. However, the salon services receive frequent criticism, with many reports of poor haircuts, unprofessional management, and rude behavior. It is a great place for shopping, but proceed with caution if booking salon services.

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We analyze 68 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 70/100
Staff Behavior 65/100
Pro Tip

Stick to shopping for products here; check reviews carefully before booking any salon services.

Pros & Cons

✓ What Works Well

  • Wide variety of beauty products
  • Helpful and knowledgeable staff
  • Clean and tidy store

✗ Areas to Improve

  • Poor salon service quality
  • Unprofessional management
  • Reports of rude behavior
Frequently Asked Questions
  • Do you offer salon services?
  • Can you help me find a shade match?
  • What is your return policy?
User Feedback

Great for shopping, avoid the salon.

Staff is very helpful with makeup advice.

Management can be condescending.