Resource Medical Group
4931 Rivers Ave, Suite 102, North Charleston, South Carolina, 29406
Patients generally appreciate the professionalism and knowledge of the staff at this medical supply group. Many report positive experiences with equipment delivery and setup, noting that technicians are helpful and thorough. However, there are recurring complaints about communication, billing issues, and difficulty reaching the office. While the clinical and technical staff are often praised, the administrative and billing side of the business seems to be a source of significant frustration for many customers.
We analyze 69 public reviews for Resource Medical Group using our data models and filter out spam to highlight only authentic feedback.
Keep detailed records of all your interactions and billing statements, and follow up proactively if you are waiting for supplies.
✓ What Works Well
- Professional and knowledgeable staff
- Helpful equipment delivery and setup
- Generally good customer service
✗ Areas to Improve
- Poor communication and responsiveness
- Frustrating billing and insurance issues
- Difficulty reaching the office by phone
- Why is it so hard to get someone on the phone?
- Are they going to bill me correctly?
- How do I get my supplies on time?
Great technicians, but the office is a mess
Helpful, but communication needs work
Reliable for equipment, but billing is a headache
- Category Health & Medical
- Neighborhood North Charleston
- City North Charleston
- State South Carolina
- Postcode 29406
- Country United States
