Rick's Towing Inc.
1900 S 8th St, Mt Vernon, Illinois, 62864
Rick's Towing is generally seen as a reliable, fast, and professional service. Many customers highlight the kindness of drivers like Seth, who often go above and beyond to help stranded motorists. However, there are some vocal complaints about billing, communication, and occasional rudeness from dispatch. It's a go-to for many, but be sure to clarify all costs upfront.
We analyze 76 public reviews for Rick's Towing Inc. using our data models and filter out spam to highlight only authentic feedback.
Always ask for a clear price estimate before they hook up your vehicle to avoid any surprises later.
✓ What Works Well
- Fast response times
- Professional and kind drivers
- Reliable in emergencies
✗ Areas to Improve
- Billing disputes
- Occasional communication issues
- Some reports of rude dispatch
- Are you open 24/7?
- How much is the base tow fee?
- Do you accept AAA?
Seth was a lifesaver, so professional.
Billing was higher than expected.
Fastest tow in the area.
- Category Logistics
- City Mt Vernon
- State Illinois
- Postcode 62864
- Country United States
