1905 W Jesse James Rd, Excelsior Springs, Missouri, 64024
This shop is a bit of a mixed bag. Many locals swear by them for honest, fair-priced repairs and friendly service, often citing long-term relationships with the staff. However, others have had frustrating experiences with poor communication, long wait times, and perceived dishonesty regarding pricing and repairs. It seems like a busy, old-school spot where patience is key. When they get it right, customers are thrilled, but when things go sideways, the lack of clear updates really rubs people the wrong way.
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Always ask for a firm timeline and follow up early if you haven't heard back, as they are often short-handed.
✓ What Works Well
✗ Areas to Improve
Great service when they get to you
Communication needs a serious upgrade
Hit or miss on repair accuracy