Riverhead Hyundai Service and Parts
1800 Old Country Rd, Suite 3115, Riverhead, New York, 11901
Customers are split between praising the helpful service advisors and complaining about long wait times and high costs. Some feel the service is spot on and professional, while others report feeling scammed by unnecessary upsells. Communication issues are a recurring theme, with some users feeling ignored. Overall, the experience depends heavily on which advisor you get. It is a mixed bag for a local dealership service center.
We analyze 67 public reviews for Riverhead Hyundai Service and Parts using our data models and filter out spam to highlight only authentic feedback.
Always ask for a written estimate before authorizing any work to avoid surprise charges.
✓ What Works Well
- Helpful and courteous service advisors
- Comfortable waiting area with amenities
- Prompt service when appointments are honored
✗ Areas to Improve
- Long wait times for simple services
- High pricing for basic maintenance
- Inconsistent communication regarding delays
- Why is there a diagnostic fee for a car under warranty?
- Do you offer loaner vehicles for long repairs?
- Why was I charged for unrequested services?
Service advisors can be hit or miss
Pricing feels steep compared to independent shops
Waiting area is decent but service speed varies
- Category Automobile
- Neighborhood Riverhead
- City Riverhead
- State New York
- Postcode 11901
- Country United States
