Automobile · Auto Repair & Tires

Rivertown Auto Service

1215 US-17, New Bern, North Carolina, 28560

Google Maps Updated: 19 May 2026
Authenticity Score: 76/100
About

Rivertown is often described as a friendly, local shop that treats customers like family. Many appreciate the fair pricing and quick service for tires and inspections. However, there are some serious complaints regarding mechanical errors, such as loose oil filters, and unprofessional responses to customer complaints. It is a mixed bag for more complex repairs.

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We analyze 63 public reviews for Rivertown Auto Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 60/100
Pro Tip

Great for quick tire jobs and inspections, but verify work after major services.

U-Haul Location
Used Tires
Pros & Cons

✓ What Works Well

  • Fair pricing
  • Friendly and local feel
  • Quick for inspections

✗ Areas to Improve

  • Serious mechanical errors
  • Unprofessional management
  • Inconsistent quality
Frequently Asked Questions
  • Do they do U-Haul rentals?
  • Are they good for used tires?
  • How long for an inspection?
User Feedback

Marty and David are quick and efficient.

Left oil filter loose, caused a mess.

Great for simple tire jobs.