Personal Care · Nail Salon

Rose Nails

752 Sumner Ave, #2218, Springfield, Massachusetts, 01108

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

Rose Nails has a loyal customer base that appreciates the friendly service and convenient location. However, there are frequent complaints about poor quality, rude management, and sanitation issues. Many clients report that their nails chip or break quickly, and some have had negative experiences with the owner. It is a salon where experiences are highly dependent on the specific technician.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
15
Lowest rating

We analyze 68 public reviews for Rose Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 50/100
Staff Behavior 55/100
Pro Tip

Call ahead for an appointment to ensure you get a preferred technician.

Cleanliness: Low
Wait Time: Variable
Pros & Cons

✓ What Works Well

  • Convenient location
  • Friendly staff (some)
  • Good for brows

✗ Areas to Improve

  • Poor nail quality
  • Rude management
  • Sanitation concerns
Frequently Asked Questions
  • Do they take appointments?
  • Are they sanitary?
  • Why are prices inconsistent?
User Feedback

Hit or miss

Nails chip easily

Owner can be rude