Health & Medical · Dermatology

Sanford Dermatology

1911 K M Wicker Memorial Dr, Sanford, North Carolina, 27330

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Sanford Dermatology is generally well-regarded for its clinical care, with many patients praising the thoroughness and professionalism of providers like Ian Perkins and Dr. Kleinman. However, the office is frequently criticized for its administrative failures, including rude phone staff, long wait times, and confusing billing practices. While the medical results are often excellent, the administrative experience can be a significant source of frustration for patients.

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We analyze 71 public reviews for Sanford Dermatology using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 40/100
Pro Tip

If you have billing questions, try to resolve them in person or ask for a supervisor, as phone support is often unreliable.

Strong clinical outcomes
Administrative friction
Pros & Cons

✓ What Works Well

  • Knowledgeable and thorough providers
  • Effective treatment results
  • Professional clinical staff

✗ Areas to Improve

  • Rude and unhelpful phone staff
  • Long wait times
  • Confusing and aggressive billing
Frequently Asked Questions
  • Why is it so hard to reach someone by phone?
  • How do I resolve a billing error?
  • Are they good for skin cancer checks?
User Feedback

The doctor is great, but the front desk is a nightmare.

I'm finally seeing results after years of issues.

The billing department is a headache.