Schaeffer Auto Body
160 Martin Ln, Elk Grove Village, Illinois, 60007
Schaeffer Auto Body is generally well-regarded for its professional service, clear communication, and high-quality repairs. Many customers appreciate the family-owned feel and the effort the staff puts into keeping them updated. While there are a few complaints about minor issues and occasional communication lapses, most customers are very satisfied and would recommend the shop to others.
We analyze 69 public reviews for Schaeffer Auto Body using our data models and filter out spam to highlight only authentic feedback.
Ask for Theresa; she is frequently mentioned as the most helpful staff member.
✓ What Works Well
- Professional and friendly staff
- Clear communication and updates
- High-quality repair work
✗ Areas to Improve
- Occasional minor quality control issues
- Some complaints about customer service attitude
- Limited online booking
- How long will my repair take?
- Do you work with my insurance?
- Can you provide a detailed estimate?
My car looks brand new again.
Theresa is great to deal with.
Good work, but double-check everything before leaving.
- Category Automobile
- City Elk Grove Village
- State Illinois
- Postcode 60007
- Country United States
