Service Professor
Home Services · HVAC & Plumbing

Service Professor

5015 E Michigan Ave, Suite D, Kalamazoo, Michigan, 49048

Google Maps Updated: 20 May 2026
Authenticity Score: 79/100
About

Service Professor is a large company with a polarizing reputation. Many customers love the individual technicians, who are often described as professional, kind, and knowledgeable. However, there is a significant number of complaints regarding high pricing, aggressive sales tactics, and poor communication from the office. While some clients feel they receive excellent value, others feel they are being overcharged or pressured into unnecessary work. It is a company that can deliver results, but customers should be cautious.

Our Review Process
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Highest rating
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We analyze 76 public reviews for Service Professor using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 75/100
Communication 65/100
Pro Tip

Always get a second opinion if you feel the quote is high; they are known for premium pricing.

Full-service home repairs
Emergency service
Pros & Cons

✓ What Works Well

  • Highly skilled technicians
  • Professional and kind staff
  • Wide range of services

✗ Areas to Improve

  • High pricing
  • Aggressive sales tactics
  • Inconsistent office communication
Frequently Asked Questions
  • Do you offer free estimates?
  • How long does the installation take?
  • Do you stand behind your work?
User Feedback

Great service, but very expensive.

Sales team is pushy.

Reliable, but hard to get a hold of.