5015 E Michigan Ave, Suite D, Kalamazoo, Michigan, 49048
Service Professor is a large company with a polarizing reputation. Many customers love the individual technicians, who are often described as professional, kind, and knowledgeable. However, there is a significant number of complaints regarding high pricing, aggressive sales tactics, and poor communication from the office. While some clients feel they receive excellent value, others feel they are being overcharged or pressured into unnecessary work. It is a company that can deliver results, but customers should be cautious.
We analyze 76 public reviews for Service Professor using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if you feel the quote is high; they are known for premium pricing.
✓ What Works Well
✗ Areas to Improve
Great service, but very expensive.
Sales team is pushy.
Reliable, but hard to get a hold of.