ServiceMaster by JTS
Home Services · Restoration & Mitigation

ServiceMaster by JTS

2305 Columbia Heights Rd, Longview, Washington, 98632

Google Maps Updated: 20 May 2026
Authenticity Score: 72/100
About

ServiceMaster by JTS is a company with very mixed reviews. Many customers are extremely happy with their mitigation work, praising the professionalism and efficiency of their crews. However, there is a significant number of complaints regarding poor communication, project delays, and even serious allegations of missing items and poor workmanship. It's a company where the quality of your experience seems to depend heavily on the specific crew and project manager assigned.

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We analyze 78 public reviews for ServiceMaster by JTS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 65/100
Communication 55/100
Pro Tip

Document everything, take photos of your belongings before they are packed, and keep a detailed log of all communications.

Water Mitigation
Fire Restoration
Pros & Cons

✓ What Works Well

  • Efficient water mitigation
  • Professional and friendly crews
  • Good at handling insurance claims

✗ Areas to Improve

  • Poor communication and follow-up
  • Project delays
  • Serious concerns about property handling
Frequently Asked Questions
  • When will my project be finished?
  • Why is there a delay?
  • Can I get an itemized list of work?
User Feedback

Great mitigation, poor reconstruction.

Communication is a major issue.

Some crews are excellent, others are not.