Shelby Icon Auto Repair & Collision
4445 22 Mile Rd b, Utica, Michigan, 48317
Shelby Icon Auto Repair is praised for its exceptional customer service, with many customers highlighting the owner's willingness to go above and beyond, including offering loaner cars and help with deductibles. While there are some reports of long wait times and occasional quality issues, the shop is generally seen as a caring and trustworthy business.
We analyze 77 public reviews for Shelby Icon Auto Repair & Collision using our data models and filter out spam to highlight only authentic feedback.
Ask about their loaner car policy if you have a major repair.
✓ What Works Well
- Exceptional customer service
- Helpful with insurance and rentals
- Fair and honest pricing
✗ Areas to Improve
- Occasional long wait times
- Some reports of shoddy work
- Communication can be inconsistent
- Do you offer loaner cars?
- Can you help with insurance deductibles?
- How long will the repair take?
Anthony and JR are great.
They treat you like family.
Very helpful with insurance claims.
- Category Automobile
- Neighborhood Utica
- City Utica
- State Michigan
- Postcode 48317
- Country United States
