Automobile · Mitsubishi Dealership

Sheridan Mitsubisihi

100 S Dupont Hwy, New Castle, Delaware, 19720

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Sheridan Mitsubishi (Hertrich) is a dealership where the experience is highly dependent on the staff member you interact with. Many customers praise the professionalism and expertise of sales staff, while others report poor communication, long wait times, and issues with service quality. It is a reliable choice for many, but customers should be clear about their expectations and verify the work performed.

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We analyze 77 public reviews for Sheridan Mitsubisihi using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

Always verify the work order before leaving your vehicle to ensure all requested services are included.

Mitsubishi Sales
Service Center
Pros & Cons

✓ What Works Well

  • Professional and knowledgeable sales staff
  • Good vehicle selection
  • Convenient location

✗ Areas to Improve

  • Inconsistent service quality
  • Long wait times
  • Poor communication
Frequently Asked Questions
  • Do you offer financing?
  • How long for a service appointment?
  • Do you accept walk-ins?
User Feedback

Great service, very professional.

They didn't fix the issue.

Fast and efficient.