Automobile · Bicycle & Fishing Equipment
Shimano North America Holding, Inc.
1 Holland, Irvine, California, 92618
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Updated: 19 May 2026
Authenticity Score: 85/100
About
Shimano generally receives high praise for the quality of their fishing and cycling gear, but their warranty and repair service can be hit or miss. Many customers love the performance of the products, but some report long wait times and frustration when dealing with warranty claims or parts availability.
Our Review Process
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Highest rating
18
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We analyze 76 public reviews for Shimano North America Holding, Inc. using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
70/100
Transparency
60/100
Pro Tip
If you need a repair, be prepared for a 4-6 week turnaround time during peak season.
High-end fishing/cycling gear
In-house repair services
Pros & Cons
✓ What Works Well
- High-quality products
- Professional service when it works
- Good performance
✗ Areas to Improve
- Long repair wait times
- Difficult warranty process
- Parts availability issues
Frequently Asked Questions
- How long is the repair turnaround?
- Is this part covered under warranty?
- How do I contact support?
User Feedback
Best gear on the market.
Service can be slow, but the quality is worth it.
Warranty process needs improvement.
Quick Info
- Category Automobile
- Neighborhood Irvine
- City Irvine
- State California
- Postcode 92618
- Country United States
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