Automobile · Chevrolet Dealership Service

Simpson Chevrolet of Irvine Service

21 Auto Center Dr, Irvine, California, 92618

Google Maps Updated: 19 May 2026
Authenticity Score: 68/100
About

This dealership service center has a very mixed reputation. While some customers have great experiences with specific advisors, many others report poor communication, high costs, and questionable service quality. There are several concerning reports about vehicle damage and lack of accountability. It seems like a place where you need to be very vigilant about your vehicle's condition.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
19
Lowest rating

We analyze 72 public reviews for Simpson Chevrolet of Irvine Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 40/100
Transparency 35/100
Pro Tip

Always document your vehicle's condition before dropping it off and ask for a clear price breakdown.

Chevrolet certified
Loaner vehicles available
Pros & Cons

✓ What Works Well

  • Friendly sales staff
  • Convenient location
  • Some helpful advisors

✗ Areas to Improve

  • Poor communication
  • High costs
  • Reports of vehicle damage
Frequently Asked Questions
  • Is this covered under warranty?
  • Why is my car not ready?
  • Can I get a loaner?
User Feedback

Hit or miss service

Be careful with your vehicle

Communication is key