Automobile · Used Car Dealership

Smart Auto

3001 Bristol Hwy, Johnson City, Tennessee, 37601

Google Maps Updated: 19 May 2026
Authenticity Score: 55/100
About

Smart Auto is a dealership with very mixed reviews. Some customers have a great experience and find the staff helpful, while many others report serious issues with vehicle quality, financing, and customer service. It is a place where you should be very cautious.

Our Review Process
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Most Relevant
19
Newest
20
Highest rating
20
Lowest rating

We analyze 79 public reviews for Smart Auto using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 35/100
Transparency 30/100
Pro Tip

Get a pre-purchase inspection from a trusted mechanic before buying any car here.

Used Car Sales
Financing
Pros & Cons

✓ What Works Well

  • Helpful sales staff
  • Easy financing

✗ Areas to Improve

  • Poor vehicle quality
  • High interest rates
  • Poor customer service
Frequently Asked Questions
  • Do you have used cars?
  • How is the financing?
  • Are you open?
User Feedback

Great experience.

Sold me a lemon.

Hard to deal with.