Personal Care · Hair Salon
SMARTSTYLE
2802 Outer Dr, empty, Marion, Illinois, 62959
Google Maps
Updated: 18 May 2026
Authenticity Score: 60/100
About
SmartStyle in Marion has a very polarized reputation. Some clients have had great experiences with specific stylists like Zach, Debbie, and Brianna, praising their skill and friendliness. However, there are many complaints about unprofessionalism, long wait times, and poor management. It seems to be a hit-or-miss experience depending on the stylist and the day.
Our Review Process
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Newest
20
Highest rating
20
Lowest rating
We analyze 74 public reviews for SMARTSTYLE using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
65/100
Staff Behavior
50/100
Pro Tip
Call ahead to check availability or book with a specific stylist to avoid long waits.
Walk-ins Welcome
Online Check-in
Pros & Cons
✓ What Works Well
- Convenient location
- Some very skilled stylists
- Reasonable prices
✗ Areas to Improve
- Long wait times
- Inconsistent service quality
- Poor management and professionalism
Frequently Asked Questions
- Do I need an appointment?
- Are they good with kids?
- Is the online check-in reliable?
User Feedback
Zach is the best.
Very unprofessional staff.
Hit or miss experience.
Quick Info
- Category Personal Care
- Neighborhood Marion
- City Marion
- State Illinois
- Postcode 62959
- Country United States
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