Automobile · Truck Tire & Repair

Southern Tire Mart at Pilot

11557 Hopewell Rd, Hagerstown, Maryland, 21740

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

Southern Tire Mart at Pilot is a high-traffic stop for truckers, offering essential tire and repair services. Reviews are very mixed; some drivers praise the fast, professional help they receive, while others complain about long wait times, high costs, and poor customer service. It is a convenient location for those on the road, but it is often described as a place where you need to be patient and clear about your needs.

Our Review Process
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Highest rating
20
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We analyze 76 public reviews for Southern Tire Mart at Pilot using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

If you are in a rush, call ahead to check the current bay availability before heading over.

Truck Tire Services
Roadside Repair
Pros & Cons

✓ What Works Well

  • Convenient location for truckers
  • Fast service for tire repairs
  • Open late

✗ Areas to Improve

  • High labor costs
  • Inconsistent customer service
  • Long wait times
Frequently Asked Questions
  • Do they offer 24/7 roadside assistance?
  • Can they handle heavy-duty truck repairs?
  • Are their rates competitive?
User Feedback

They saved me when I had a blowout.

Be prepared for long waits and high prices.

The staff can be hit or miss.