Southport Home Services
Home Services · HVAC and Plumbing

Southport Home Services

3304 Dairy Dr, Madison, Wisconsin, 53718

Google Maps Updated: 20 May 2026
Authenticity Score: 78/100
About

Southport Home Services is a large company with a mixed reputation. Many customers appreciate their fast response times, professional technicians, and ability to handle emergency repairs. However, there is a significant volume of negative feedback regarding high pricing, aggressive upselling, and inconsistent communication. Some customers feel the company is disorganized and lacks accountability for installation errors. It is a company that can deliver fast results but often struggles with administrative consistency and pricing transparency.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for Southport Home Services using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 70/100
Communication 60/100
Pro Tip

Always get a second opinion for major system replacements.

24/7 Emergency service
HVAC & Plumbing
Pros & Cons

✓ What Works Well

  • Fast emergency response
  • Professional and friendly field technicians
  • Wide range of services

✗ Areas to Improve

  • High pricing compared to competitors
  • Aggressive upselling tactics
  • Inconsistent office communication
Frequently Asked Questions
  • Why is the service call fee so high?
  • Do they stand behind their installation work?
  • How can I get a direct response from the office?
User Feedback

Fast service, but the bill was shocking.

Great tech, but the office is a nightmare.

Be wary of the upsell tactics.