Star Nails and Spa
9266 Metcalf Ave, Overland Park, Kansas, 66212
This salon is a classic 'hit-or-miss' establishment. Many clients adore specific technicians like Chan, praising their skill and friendliness. However, there is a significant number of complaints regarding rude staff, rushed services, and poor quality work, including cuts and uneven nails. It seems to be a high-volume shop where the experience can be very inconsistent depending on who you get.
We analyze 78 public reviews for Star Nails and Spa using our data models and filter out spam to highlight only authentic feedback.
Try to book with Chan or one of the male technicians for a more consistent and patient experience.
✓ What Works Well
- Some very skilled technicians
- Friendly and welcoming owner
- Good variety of services
✗ Areas to Improve
- Rude and rushed service
- Inconsistent quality
- Occasional injuries during service
- Do you take walk-ins?
- Can you do nail designs?
- Is it better to book with a specific person?
Chan is highly recommended
Some staff are very impatient
Quality can vary greatly
- Category Personal Care
- Neighborhood Overland Park
- City Overland Park
- State Kansas
- Postcode 66212
- Country United States
