Starbucks
9700 Rea Rd, Waxhaw, North Carolina, 28173
This Starbucks is a local legend, mostly thanks to one standout barista named Jack. Customers rave about the incredible service, positive energy, and perfect drinks. While there are some complaints about wait times and occasional order errors, the overwhelming sentiment is that this team goes above and beyond. It's a go-to spot for many, and the personal touches really make a difference.
We analyze 75 public reviews for Starbucks using our data models and filter out spam to highlight only authentic feedback.
If you want the best experience, try to visit when Jack is working—he's a local favorite!
✓ What Works Well
- Exceptional customer service
- Friendly staff
- Great atmosphere
✗ Areas to Improve
- Occasional long waits
- Inconsistent drink quality
- Busy at peak times
- Is Jack working today?
- Why is the drive-thru so long?
- Can I order ahead?
Ask for Jack if you want the best experience.
Order ahead on the app to save time.
Be patient during busy hours.
- Category Food & Beverage
- Neighborhood Waxhaw
- City Waxhaw
- State North Carolina
- Postcode 28173
- Country United States
