Food & Beverage · Coffee Shop

Starbucks

744 N Lee Hwy, Lexington, Virginia, 24450

Google Maps Updated: 17 May 2026
Authenticity Score: 60/100
About

This Starbucks location is frequently criticized for slow service, order inaccuracies, and poor customer service. While some visitors have had positive experiences, the majority of reviews highlight significant operational issues. It is often described as a 'hot mess' and many locals prefer other coffee shops in the area.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Starbucks using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 55/100
Value for Money 50/100
Pro Tip

If you are in a rush, consider visiting a local coffee shop instead; this location is notoriously slow.

Slow
Inconsistent
Pros & Cons

✓ What Works Well

  • Friendly staff (occasionally)
  • Good coffee (when made right)

✗ Areas to Improve

  • Slow service
  • Order inaccuracies
  • Poor management
Frequently Asked Questions
  • Why is the drive-thru closed?
  • Is the mobile order accurate?
  • Are they open?
User Feedback

Service is a hot mess

Drinks are hit or miss

Avoid if in a rush