Steve Faulkner Automotive
1422 W 9th St, Mt Carmel, Illinois, 62863
Steve Faulkner Automotive is highly regarded for its friendly, low-pressure sales approach and professional service. Many customers praise the staff for being helpful, knowledgeable, and respectful of their time. While there are some reports of long wait times for repairs or communication issues, the overall sentiment is very positive, with many customers returning for multiple vehicle purchases.
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If you are getting a major repair, ask for a clear timeline and regular updates.
✓ What Works Well
- Friendly and low-pressure sales
- Professional and helpful staff
- Good service department
✗ Areas to Improve
- Occasional long wait times for repairs
- Communication issues during busy times
- Some reports of misdiagnosed issues
- Do you offer loaner cars?
- Is this repair covered by warranty?
- Can I trade in my vehicle?
Great buying experience
Friendly and helpful
My go-to dealership
- Category Automobile
- City Mt Carmel
- State Illinois
- Postcode 62863
- Country United States
