Retail & Malls · Grocery Store

Stop & Shop

460 Elm St, West Haven, Connecticut, 06516

Google Maps Updated: 20 May 2026
Authenticity Score: 70/100
About

This Stop & Shop has a very polarized reputation. Some shoppers appreciate the variety and cleanliness, while many others complain about poor management, dirty conditions, and rude staff. Issues with self-checkout and long lines are frequently mentioned. It seems to be a hit-or-miss experience depending on the day.

Our Review Process
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Highest rating
20
Lowest rating

We analyze 74 public reviews for Stop & Shop using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 75/100
Crowd Management 50/100
Pro Tip

Use the app for digital coupons to save money, but be prepared for potential checkout delays.

Self-checkout available
Pharmacy on-site
Pros & Cons

✓ What Works Well

  • Good variety of products
  • Some friendly staff
  • Convenient location

✗ Areas to Improve

  • Dirty store conditions
  • Poor management
  • Long checkout lines
Frequently Asked Questions
  • Is the store clean?
  • Are the lines long?
  • How is the produce quality?
User Feedback

Hit or miss experience.

Management needs to step up.

Good selection if you can find what you need.